Reference

Terms Conditions That Apply to Your luckph Account

These Terms & Conditions set out the rules that govern every account opened on luckph, including how deposits through GCash, Maya, and InstaPay are processed, how withdrawals are handled, and what we expect from you as an account holder.

Applies to all account holdersCovers GCash, Maya & InstaPay usePhilippines-eligible players onlySubject to local lawUpdated terms take effect on notice

Explore the Lobby Read FAQ

HOW WE ENFORCE THIS

How luckph Handles Terms Compliance and Account Security

Account Verification

Before your first withdrawal to GCash, Maya, or InstaPay is processed, we verify your account identity. This step protects your funds and confirms the registered e-wallet belongs to you.

Payment Record Retention

We retain transaction records — including GCash, Maya, and InstaPay deposit and withdrawal history — for the period required under these terms and applicable Philippine regulations.

Terms Update Notification

When these Terms & Conditions change, we push a notification to your registered account contact. You will not be bound by a change you were not notified about in advance.

Requesting a Terms Review

If you believe a term has been applied incorrectly to your account or a transaction, contact support through live chat or email with your account reference and the specific clause in question.

What These Terms Cover and How They Apply

luckph Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

By opening an account on luckph, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. The terms cover account registration, the rules around funding your account through GCash, Maya, or InstaPay, the conditions that apply when you request a

1
withdrawal back to your e-wallet, and the conduct expected while using the lobby. Each deposit channel — GCash, Maya, InstaPay — operates under that provider's own service agreement as well; you remain bound by both sets of terms simultaneously. We may update these Terms & Conditions
2
at any time. When a material change is made, we will notify you through your registered account contact, and continued use of the platform after that notice counts as acceptance of the revised terms. If you disagree with any update, you must stop using the account
3
and contact support to close it. These terms do not override applicable Philippine law, and where a conflict exists between these terms and local law, local law takes precedence. Eligibility to use the platform is restricted to individuals for whom access is permitted under the laws
4
applicable to their location.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

TERMS CONTACT

Reach Us About These Terms

Common Questions About Our Terms & Conditions

They apply to every person who registers and uses a luckph account, including those funding via GCash, Maya, or InstaPay, where access is permitted under local Philippine law.

We notify you through your registered contact details. Continuing to use the account after receiving that notice means you have accepted the revised terms. You may close your account if you disagree.

Yes. GCash, Maya, and InstaPay each operate under their own service agreements. When you fund your account through those channels, both their terms and ours apply at the same time.

Yes. Contact our support team via live chat or the registered email address in your account. Quote the section you need clarified and we will respond with a clear explanation.

Withdrawals to GCash, Maya, or InstaPay are subject to identity verification of the account holder first. The registered e-wallet must match the name on your luckph account.

Local law takes precedence. These Terms & Conditions are written to operate within Philippine law, and any clause that conflicts with a local legal requirement will defer to that requirement.

Reference